{"id":3438,"date":"2022-11-23T11:39:24","date_gmt":"2022-11-23T10:39:24","guid":{"rendered":"https:\/\/www.snirs.fr\/?p=3438"},"modified":"2022-11-23T11:39:24","modified_gmt":"2022-11-23T10:39:24","slug":"personnels-des-crous-enquete-du-snirs","status":"publish","type":"post","link":"https:\/\/snirs-cfecgc.fr\/?p=3438","title":{"rendered":"Personnels des CROUS: Enqu\u00eate du SNIRS"},"content":{"rendered":"<h3>Enqu\u00eate du SNIRS aupr\u00e8s des agents des CROUS<strong><br \/>\n<\/strong><\/h3>\n<p>Les centres r\u00e9gionaux des \u0153uvres universitaires et scolaires (CROUS) sont des acteurs importants de l&rsquo;enseignement sup\u00e9rieur, au contact journalier des milliers d\u2019\u00e9tudiants (logement, restauration, aide sociale, etc.). \u00c0 ce titre, les CROUS ont \u00e9t\u00e9 en premi\u00e8re ligne lors de la crise sanitaire qui a frapp\u00e9 la France au printemps 2020.<\/p>\n<p>Le Syndicat national ind\u00e9pendant de la recherche scientifique et de l\u2019enseignement sup\u00e9rieur (SNIRS CFE-CGC), qui pr\u00e9sente une liste au CSA du CROUS de Lille, a souhait\u00e9 mieux conna\u00eetre les aspirations des agents des CROUS. Pour ce faire, le SNIRS a lanc\u00e9 une enqu\u00eate aupr\u00e8s d&rsquo;un panel de pr\u00e8s de 500 personnels des CROUS de m\u00e9tropole et d\u2019Outre-mer, dont nous communiquons ici les r\u00e9sultats. Il ne s&rsquo;agit pas d\u2019un sondage avec les caract\u00e9ristiques habituelles de r\u00e9partition par \u00e2ge, sexe, cat\u00e9gorie professionnelle, r\u00e9sidence, etc., mais d&rsquo;une enqu\u00eate, n\u00e9anmoins fort instructive.<\/p>\n<p style=\"text-align: left\"><strong>Notre panel<br \/>\n<\/strong><\/p>\n<p>La part importante des agents administratifs s&rsquo;explique ais\u00e9ment par les modalit\u00e9s de l&rsquo;enqu\u00eate. Ne pouvant disposer d&rsquo;aucun soutien logistique des instances du CROUS par souci d\u2019\u00e9galit\u00e9 entre les diff\u00e9rents syndicats, les envois ont \u00e9t\u00e9 cibl\u00e9s sur les agents apparaissant comme rattach\u00e9s \u00e0 un CROUS sur la liste \u00e9lectorale nationale, ce qui favorise le personnel administratif.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-3439\" src=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Services-300x183.png\" alt=\"\" width=\"539\" height=\"329\" srcset=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Services-300x183.png 300w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Services-1024x624.png 1024w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Services-768x468.png 768w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Services-1536x935.png 1536w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Services.png 1716w\" sizes=\"(max-width: 539px) 100vw, 539px\" \/><\/p>\n<p>Cette surrepr\u00e9sentation du personnel administratif se retrouve dans le questionnaire, lorsqu&rsquo;il est question du t\u00e9l\u00e9travail, puisque 7 r\u00e9pondants sur 10 indiquent que leur activit\u00e9 professionnelle \u00e9tait t\u00e9l\u00e9-travaillable.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-3440\" src=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Teletravail-300x166.jpg\" alt=\"\" width=\"551\" height=\"305\" srcset=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Teletravail-300x166.jpg 300w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Teletravail-1024x567.jpg 1024w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Teletravail-768x425.jpg 768w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Teletravail-1536x851.jpg 1536w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/Teletravail.jpg 1719w\" sizes=\"(max-width: 551px) 100vw, 551px\" \/><\/p>\n<p>Pendant la crise sanitaire, les trois-quarts des agents ont consid\u00e9r\u00e9 que l&rsquo;action de l&rsquo;\u00c9tat en mati\u00e8re de protection a \u00e9t\u00e9 dans l&rsquo;ensemble positive, un peu moins du quart consid\u00e8re qu&rsquo;elle a \u00e9t\u00e9 n\u00e9gative. Concernant la mise \u00e0 disposition de gel hydroalcoolique et de masques, pr\u00e8s de 85% des agents consid\u00e8rent qu&rsquo;ils ont dispos\u00e9 de moyens de protection en quantit\u00e9 suffisante.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-3441\" src=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/jugement-300x166.png\" alt=\"\" width=\"556\" height=\"308\" srcset=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/jugement-300x166.png 300w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/jugement-1024x567.png 1024w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/jugement-768x425.png 768w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/jugement-1536x851.png 1536w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/jugement.png 1719w\" sizes=\"(max-width: 556px) 100vw, 556px\" \/><\/p>\n<p><strong>Une situation d\u00e9grad\u00e9e<\/strong><\/p>\n<p>La crise sanitaire ne semble gu\u00e8re avoir modifi\u00e9 les rapports sociaux puisqu\u2019un peu plus de la moiti\u00e9 des agents qui ont r\u00e9pondu, nous indiquent que, par rapport au printemps 2020, le climat social et les conditions de travail au sein de l&rsquo;\u00e9tablissement ne sont ni meilleurs ni moins bons, et, parmi ceux qui pensent qu&rsquo;ils ont \u00e9volu\u00e9, plus nombreux sont ceux qui pensent que la situation s\u2019est d\u00e9grad\u00e9e. D&rsquo;ailleurs, on remarque que seulement 30% des sond\u00e9s indiquent \u00eatre aujourd&rsquo;hui satisfaits de leurs conditions de t\u00e9l\u00e9travail.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3442\" src=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/climat-social-300x157.jpg\" alt=\"\" width=\"547\" height=\"286\" srcset=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/climat-social-300x157.jpg 300w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/climat-social-1024x537.jpg 1024w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/climat-social-768x403.jpg 768w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/climat-social-1536x806.jpg 1536w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/climat-social-2048x1075.jpg 2048w\" sizes=\"(max-width: 547px) 100vw, 547px\" \/><\/p>\n<p>Les critiques majeures de l&rsquo;action des pouvoirs publics au moment de la crise sanitaire ont \u00e9t\u00e9 l&rsquo;impression d\u2019un certain amateurisme, d&rsquo;une sous-estimation de la menace au d\u00e9but de la crise, et d\u2019un exc\u00e8s de mesures <em>a contrario<\/em> par la suite Beaucoup d&rsquo;agents ont consid\u00e9r\u00e9 qu&rsquo;ils manquaient d\u2019informations et que celles-ci \u00e9taient parfois contradictoires. Rien ne semble avoir chang\u00e9 et les agents ignorent ce qui pourrait \u00eatre mis en \u0153uvre \u00e0 l\u2019avenir si une recrudescence de l&rsquo;\u00e9pid\u00e9mie \u00e9tait annonc\u00e9e&nbsp;: les trois-quarts indiquent ne disposer d&rsquo;aucune information de leur hi\u00e9rarchie en cas de nouvelle crise \u00e0 l&rsquo;automne de 2022. Mais la hi\u00e9rarchie re\u00e7oit-elle des informations de la part du minist\u00e8re&nbsp;?<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3443\" src=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/informations-300x166.jpg\" alt=\"\" width=\"568\" height=\"314\" srcset=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/informations-300x166.jpg 300w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/informations-1024x567.jpg 1024w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/informations-768x425.jpg 768w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/informations-1536x851.jpg 1536w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/informations.jpg 1719w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/><\/p>\n<p><strong>Le r\u00f4le des syndicats : entendre et d\u00e9fendre tous les personnels<\/strong><\/p>\n<p>La vision du syndicalisme sous sa forme actuelle au sein des CROUS est nettement mitig\u00e9e : si un peu plus de 40 % des agents consid\u00e8rent que les repr\u00e9sentants syndicaux traduisent bien les aspirations des salari\u00e9s, ils sont 60% \u00e0 estimer le contraire. Dans la partie qualitative de l\u2019enqu\u00eate, beaucoup ont indiqu\u00e9 une certaine d\u00e9ception et le regret que certaines cat\u00e9gories de personnel, en particulier les personnels administratifs, soient moins repr\u00e9sent\u00e9s et moins d\u00e9fendus au sein des instances de concertation des CROUS.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3445\" src=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/syndicats-300x173.jpg\" alt=\"\" width=\"529\" height=\"305\" srcset=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/syndicats-300x173.jpg 300w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/syndicats-1024x591.jpg 1024w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/syndicats-768x443.jpg 768w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/syndicats-1536x886.jpg 1536w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/syndicats.jpg 1652w\" sizes=\"(max-width: 529px) 100vw, 529px\" \/><\/p>\n<p>Cette d\u00e9fiance provient sans doute d\u2019une action cat\u00e9gorielle et d\u2019un manque d\u2019information de la part des OS actuellement majoritaires dans les CROUS. Plus de 40% des agents ayant r\u00e9pondu disent ne pas savoir si, pendant la crise sanitaire, les syndicats ont bien rappel\u00e9 aux pouvoirs publics les mesures de protection \u00e0 prendre vis-\u00e0-vis des agents du CROUS.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3446\" src=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/COVID-300x141.jpg\" alt=\"\" width=\"526\" height=\"247\" srcset=\"https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/COVID-300x141.jpg 300w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/COVID-1024x481.jpg 1024w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/COVID-768x361.jpg 768w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/COVID-1536x721.jpg 1536w, https:\/\/snirs-cfecgc.fr\/wp-content\/uploads\/2022\/11\/COVID.jpg 2027w\" sizes=\"(max-width: 526px) 100vw, 526px\" \/><\/p>\n<p>Cette d\u00e9montre que les organisations syndicales ont encore beaucoup de travail \u00e0 mener dans les CROUS. A l&rsquo;\u00e9vidence, il y a n\u00e9cessit\u00e9 d&rsquo;un syndicalisme r\u00e9formiste et non cat\u00e9goriel ayant pour objet la d\u00e9fense des int\u00e9r\u00eats de tous les personnels, quels que soient leur statut.<\/p>\n<p>Sur le plan syndical notre syndicat \u00e9tait jusqu&rsquo;\u00e0 maintenant tr\u00e8s peu connu des agents du CROUS (environ 20% de notori\u00e9t\u00e9). Il y a, \u00e0 l&rsquo;\u00e9vidence, la place pour une nouvelle action syndicale.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enqu\u00eate du SNIRS aupr\u00e8s des agents des CROUS Les centres r\u00e9gionaux des \u0153uvres universitaires et scolaires (CROUS) sont des acteurs importants de l&rsquo;enseignement sup\u00e9rieur, au contact journalier des milliers d\u2019\u00e9tudiants (logement, restauration, aide sociale, etc.). \u00c0 ce titre, les CROUS ont \u00e9t\u00e9 en premi\u00e8re ligne lors de la crise sanitaire qui a frapp\u00e9 la France [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"om_disable_all_campaigns":false,"footnotes":""},"categories":[7,16,28,29],"tags":[],"class_list":["post-3438","post","type-post","status-publish","format-standard","hentry","category-actualites-universites","category-conditions-de-travail","category-emploi","category-esr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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